At Ivonix, we are committed to ensuring that customer orders are processed, packed, and delivered safely, efficiently, and on time. This Shipping Policy explains how we handle order processing, dispatch, delivery, and customer responsibilities.
1. Delivery Locations
Ivonix ships to all towns and cities across Kenya. Customers are required to provide accurate delivery details, including full name, phone number, delivery address, town, and any special delivery instructions.
2. Shipping Fees
Flat Rate Fee: Ksh 500